Use of the website
The owner of mandalaqueen.org & Die Wolpandok will not be liable for any damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
The colors of yarn that appear on your screen may not be the exact color of the real product due to different pixel of monitors. The colors are only a guideline. Most of the yarn are hand colored and therefore the different dye lots may differ. No refunds and/or exchanges can be made for color differences.
Shipping outside South Africa
South African Postal Services International
The fee charged is calculated based on the weight of your parcel.
Import Duties and Tax
The shipping fee EXCLUDES any import duties and taxes.
The Mandala Queen & Die Wolpandok do not take responsibility for lost or damaged packages. Be assured that everything is done to ensure that the parcel/s arrive at its destination.
The only available method of payment is a credit card payment through PayPal. No stock can be reserved if payment is not received in full.
No parcel will be shipped prior to payment of the contents and the shipping fees. Please take note that parcels will only be dispatched 7 days after payment has been made.
Security features are in effect on this online shop.
SSL is used to protect your details in the checkout of the store.
The servers are hosted at our secure hosting location.